Frequently Asked Questions (FAQs)

How can I contact Luv2Bead Jewelry & More?

We’re happy to help! You can reach out to us via email at luv2beadjewelry@gmail.com, and our friendly customer service team will assist you with any questions or concerns.

What payment methods do you accept?

We accept all major credit cards (VISA, Mastercard, AMEX) and PayPal.

When will my order be processed?

All orders are handmade with Luv and shipped from Georgia. Please allow extra time for processing during holidays and sales.

• We process orders Monday - Friday (excluding weekends and holidays).
• Orders are typically processed within 3-5 business days from the order date.
• Once processed, your order will be shipped the following business day.

How long will it take to receive my order?

Once your order is processed (3-5 business days), estimated shipping times are:

• U.S. Orders: 12-20 business days (depending on shipping method selected and your location).
• International Orders: 15-30 business days (depending on location).

Shipping times may vary due to carrier delays, customs processing, and peak seasons.

Will I be charged customs and taxes?

The prices on our website are tax-free in U.S. Dollars. However, depending on your country, you may be required to pay customs duties and taxes upon delivery.

• These fees are determined by your local customs office and are the responsibility of the buyer.
• We are not responsible for customs delays or any additional charges.
• For more information, please contact your local customs office.

Where can I find my tracking information?

Tracking details are emailed to you once your order has shipped. If you haven’t received your tracking info, check your spam folder or email us at luv2beadjewelry@gmail.com, and we’ll be happy to assist you.